Bank of America Financial Center at 1904 Central Drive, Bedford

Reviews

• Melad Whaba

  Aug 07, 2018
  ★ ☆ ☆ ☆ ☆
  We had the worst customer service at this location . my wife went for public notary and they refuse to do it . If I have zero to rate them , I will do it .
• Dakota Jefferson

  Feb 25, 2018
  ★ ☆ ☆ ☆ ☆
  If I could give THIS location only a negative one star I would. I've never had problems at other locations, my grandmother banks with Bank of America and I went in today to cash her a check she made out to me. I do not have an account with them although I had my ID, she's been banking with them for OVER 20 years and has multiple cards with them. Also keep in mind I cash checks for her all the time and have never once had a problem. This specific teller told me I'd be better off going to another bank since I don't bank with them. And if she WERE to cash the check for me, it would be an 8 dollar cashing fee even though my grandmother banks with them! I was in a hurry and at this point getting frustrated so I nicely said yes that is fine, a little confused at this point. Then she asks me to sign the check, I do. Then she holds the check up in the air next to my ID and shakes her head and says "this signature doesn't match the signature on your ID!" I imagine the look on my face was appalled because she repeated herself again. I told her it's my signature? What else could I say! This woman really was determined to not cash this check!! It was under 500 dollars too which is funny to me. Besides the point, she told me her supervisor was at lunch and I could wait 30 mins until she gets back or go else where. After having me sign the check 3 times...... I was furious. I felt defeated by this woman. I kindly left, but will say their customer service was AWFUL. And you don't want people like that to represent your bank. It makes the name look bad. Stay away from this location.

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